Frequently Asked Questions

To assist you with starting your renovation or extension journey, we’ve jotted down the following frequently asked questions people ask us before starting their home improvement project.

HOW DO I CHOOSE A BUILDER?

We recommend you choose your builder very early to utilise their experience and expertise to get things done correctly from the start.  Before committing to a builder, ask yourself these questions:

Am I comfortable with them?

  • Do I feel I can trust them?
  • Have they been friendly and helpful?
  • Do they answer my questions thoroughly?
  • Has there been reliable communication so far?
  • Do I feel they have understood what I want?
  • Are they punctual?
WHEN CAN YOU START?

I know – you’re excited and keen to start NOW!   However, a systematic approach has to be applied to the process so it’s likely the works can’t start tomorrow.  There are, however, ways for your builder to get a jump start like beginning work on the paperwork and approvals straight away and then commence site work on your project in as little as a couple of weeks.  Of course, if you have a particular time frame you would like to work to, most builders will do their best to accommodate it, depending on their workload.

HOW LONG WILL MY RENOVATION OR EXTENSION TAKE?

Well, that depends on the size and complexity of the renovation.  As a guide, an average bathroom takes 2-4 weeks and an average kitchen takes 1-3 weeks from commencement on site.  Outdoor areas such as decks and pergolas are weather dependent and assuming there is good weather we estimate approximately 10-14 days from commencement on site.

DO I NEED COUNCIL APPROVAL OR A BUILDING PERMIT?

When discussing your proposed renovations, we can advise you what jobs may need to go through Council and usually we will do this step as part of your renovation or extension package through their network of private certifiers.

DO I NEED TO ORGANISE MY OWN TRADES?

We have a wide network of trades available to seamlessly complete your renovation.  This includes electricians, plumbers, tilers, landscapers and so on.  However, if you already have a preferred Tradie you are welcome to use them but they will be your responsibility to manage, which includes scheduling, payment, insurance, and waste removal.  Plus, should your Tradie delay, damage, cause contractual issues or adversely affect the renovation work you might be responsible for the consequences including any financial fallout.

And a word of caution, we’ve found through experience that one should avoid using a friend or relative to undertake these type of works as it is a proven recipe for disaster.

DO I HAVE TO BE HOME DURING THE RENOVATION?

Not if you don’t want to be – it’s up to you. Some people like to have their renovation or extension done while they’re on holidays and others like to be stay around and in the vast majority of cases it is possible to safely and practically stay at home and shift around from room to room as the renovation progresses.

CAN I HAVE EXTRA WORK DONE?

Of course you can. WE and tradespeople are happy to quote you for any additional work you would like done but keep in mind that costs are likely to be lower if the work can be carried out while WE are already on site rather than done at a later date.

WILL IT BE MESSY?

Any type of building work will involve a bit of compromise, mess and rubbish but the aim is to minimise the impact of this on you.  Where required plastic cover should be installed in all walkways for the duration of the renovation; and as a minimum you would expect a tidy up and vacuum of the internal parts of the building site at the end of each work day, and removal of all building rubbish and waste from site at the end of the job.